Cancellation policy

Cancellation policy

Right of cancellation

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods. If a single order requires dispatch in several separate shipping units, the cancellation period begins on the day on which you or a third party named by you, who is not the carrier, took possession of the last goods. If the delivery is made in several partial deliveries or pieces, the period begins on the day on which you or a third party named by you, who is not the carrier, have taken possession of the last partial delivery or the last piece.

To exercise your right of cancellation, you must send us

Udo Rehm
Udo Rehm | komood.shop
Bamberger Str. 7
D - 10777 Berlin
post@komood.shop

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to cancel this contract. You can use the model cancellation form below, but this is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires.

*** START SAMPLE CANCELLATION FORM ***

(If you wish to cancel the contract, please complete and return this form).

To: Udo Rehm | komood.shop
      Bamberger Str. 7
      D - 10777 Berlin
      post@komood.shop

- I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*):

- Ordered on (*)/received on (*):
- Name of the consumer(s):
- Address of the consumer(s):
 - Signature of the consumer(s) (only for notification on paper):
- Date:

 ______________
(*) Delete as appropriate.

*** END SAMPLE CANCELLATION FORM ***

Consequences of cancellation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to a loss of value that is necessary to check the quality, properties and condition of the goods.
The customer is entitled to return the goods to the place of purchase.